Privacy Policy

1. Who We Are

Our website address is https://softestore.com. SofteStore is an IPTV subscription service providing live TV channels, movies and series to customers worldwide.

For any privacy-related queries, please contact us at admin@softestore.com.

2. Data We Collect

When you purchase a subscription or contact us, we may collect the following information:

• Name and email address provided during purchase or contact
• IP address and browser information for security and spam detection
• Payment information (processed securely by our payment providers — we do not store card details)
• Device information used to activate your subscription

We only collect data that is necessary to provide and improve our service. We never sell your personal data to third parties.

3. Cookies

Our website uses cookies to improve your browsing experience. These include:

• Essential cookies required for the site to function correctly
• Session cookies that expire when you close your browser
• Preference cookies that remember your settings for up to one year

You can choose to disable cookies in your browser settings at any time, though this may affect some functionality of our site.

4. Embedded Content from Other Websites

Pages on our site may include embedded content such as videos or images from third-party platforms. Embedded content from other websites behaves as if you have visited those websites directly.

These third-party websites may collect data about you, use cookies, and monitor your interaction with that content. We recommend reviewing the privacy policies of any third-party services you interact with.

5. Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share limited data only in the following circumstances:

• With payment processors to complete your transaction securely
• With service providers who assist in operating our website and service
• When required by law or to protect our legal rights

All third-party providers we work with are required to handle your data securely and in accordance with applicable privacy laws.

6. How Long We Retain Your Data

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations:

• Account information is kept for the duration of your subscription and for a reasonable period after
• Transaction records may be retained for up to 7 years for accounting purposes
• You may request deletion of your data at any time (see section 7)

7. Your Rights Over Your Data

Under applicable data protection laws, you have the following rights:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at admin@softestore.com and we will respond within 30 days.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: admin@softestore.com
• WhatsApp: Chat with us